General

Transaction Issues

• How to resolve "We have detected some unusual activity" ?

Order Related Queries

• How can I redeem my giftcard?
• I did not receive my order after 24 hours?
• How long do refunds take?
• Why can't I do a top-up?
• Why are you asking for an ID?
• Why can't I place an order?

All About Gift Cards

• What kind of gift cards are available at algiftcards.com?
• How to order gift cards at algiftcards.com?
• Are gift cards usable during sales and offers?
• Are gift cards safe to use?
• Can a gift card be bought for someone else?
• Are gift cards replaceable?

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How to Redeem Gift Cards?

• How to redeem gift cards at algiftcards.com?
• For how long is the gift card valid?
• What if the product cost exceeds the gift card value?
• Can gift cards be used partly?
• How many times can a gift card be used?
• Is a gift card rechargeable?

Payment Related Queries

• What Payment methods are accepted by al giftcards?
• How will I receive a confirmation about my order?
• Are there any additional charges with the purchase of gift cards?

Delivery Related Queries

• What is the delivery policy?
• Does algiftcards.com deliver globally?
• What is the expected time of delivery?

Refund & Cancellation

• Are gift cards refundable?
• What is al giftcards Refund & Cancellation Policy?

Group Gifting

• Why choose al giftcards for Group Gifting?
• How secure is Group Gifting at al giftcards?
• What if not everybody chips in and the total falls short?
• How do I track the payments for Group Gifting?
• How will I be able to send payment reminders to group members?
• Is it possible to contribute to the group gift after the due date has passed?

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Corporate Gifting

• Why choose al giftcards for your corporate needs?
• What are the benefits of corporate gift cards?
• How can the recipients redeem the gift card?
• What is the expiry period of corporate gift cards?
• How do I cancel my corporate gift cards order?